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Flex credit governance

Pattern: Flex Credit Governance β€” Value-to-Cost Alignment

Intent
Ensure every Agentforce implementation delivers measurable business value relative to its Flex Credit cost.


🎯 Purpose

To make architectural and design decisions based on value efficiency, not just technical elegance.


πŸ’‘ Quantify Before You Build

Before writing a single line of code, estimate both:

  • Expected Business Value – e.g., time saved, conversions, revenue uplift
  • Expected Flex Credit Cost – based on model type, complexity, and usage frequency

This establishes a baseline ROI expectation.


🧩 Select the Right Architecture for the Right Price

  • Design for value efficiency, not maximum model complexity.
  • Use the simplest model and minimal infrastructure that meets the business outcome.
  • Balance performance, accuracy, and Flex Credit consumption β€” not just technical ambition.

πŸ’° Prioritize High-ROI Use Cases

Focus resources where:

  • The value-to-cost ratio is high
  • The impact is visible and measurable
  • Credit consumption remains sustainable at scale

πŸ“ Validate and Measure Post-Launch

Continuously track:

  • Actual Flex Credit consumption vs. forecast
  • Realized business value vs. projections

Adjust architecture or usage when ROI diverges from expectations.


πŸ” Iterate with Governance

Integrate these checkpoints into project governance:

  1. Pre-build ROI assessment
  2. Post-launch ROI validation
  3. Regular optimization reviews

Guiding Principle πŸ“Œ
An efficient architecture isn’t the one that costs least β€” it’s the one that delivers the most business value per Flex Credit consumed.